Internet developments is forcing the online travel sector to mature much faster than it is capable to. Now, you have low cost carriers that apart from cost, has fast service too, and this is changing our expectations from the online travel sector. Travel agencies across the region are coming up with different programs to adjust and retain customers.
For Philippine travel agents, it seems loyalty programs, training, technology adoption, and focus on the corporate market as the way to go.
This blog documents Internet developments happening in the Philippines.
Showing posts with label online travel philippines. Show all posts
Showing posts with label online travel philippines. Show all posts
Wednesday, January 17, 2007
Monday, August 07, 2006
Online travel and tourism matures
For those who use the Internet and regularly travels as well, I'm sure you'll agree that the travel industry is slowly but surely catching up in adopting e-commerce.
Gone are the days when you had to deal with inaccurate flight schedules and poor e-mail response time. However, making frequent flyer programs more customer friendly is still something most of us want to see.
What is good about the Internet is that it also allows small players to compete and allow them to achieve significant revenue online. Those who are also aggressive in marketing and provides fast response time to inquiries are gaining competitive advantage too.
You now see local travel associations as well signing agreements with companies like Triton Distribution Systems to boost their services. Hotels in Makati and Alabang are gearing up to accept online reservations too.
The Internet has also inspired local government units to launch tourism drives and tap the Internet as a resource to achieve that. Inspired bloggers like Anton Diaz contribute to the growing number of high quality sites that makes Filipinos, especially those from Manila, the various places that one, local or balikbayan, oughts to visit.
Gone are the days when you had to deal with inaccurate flight schedules and poor e-mail response time. However, making frequent flyer programs more customer friendly is still something most of us want to see.
What is good about the Internet is that it also allows small players to compete and allow them to achieve significant revenue online. Those who are also aggressive in marketing and provides fast response time to inquiries are gaining competitive advantage too.
You now see local travel associations as well signing agreements with companies like Triton Distribution Systems to boost their services. Hotels in Makati and Alabang are gearing up to accept online reservations too.
The Internet has also inspired local government units to launch tourism drives and tap the Internet as a resource to achieve that. Inspired bloggers like Anton Diaz contribute to the growing number of high quality sites that makes Filipinos, especially those from Manila, the various places that one, local or balikbayan, oughts to visit.
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